Customer Support

• Includes 60-day installation support with purchase.
• Includes 1 year limited e-mail and phone support with purchase.
• Support includes Maintenance Releases and Upgrades.
• After the first year, additional support may be purchased at the following rates:
  
  • Desktop Version: $195 per year
  • Enterprise Version: $995 per year

Please Note: All support is provided by the developers of our systems and not un-trained Help-Desk Personnel following checklists. Above support quotes do not include work covered on the Services Page.

Submit Support Ticket

Track the Status of your Support Ticket

• Check Your Support Ticket Status: Check the status of your submitted support ticket. Simply search for your submitted support tickets by your e-mail address. Please enter your e-mail address below and select the "Retrieve Support Tickets" Button. Tickets that are completed (status is Closed) will still be maintained for six months after the closing date.